Purchasing a still for the distillery should not be difficult. But…somehow we are having difficulties.

After researching pot stills, The Hardware Distillery ordered a copper pot still from a company in Spain. The order was placed October 30, 2011, with the agreement that there would be an immediate payment in full, and that the pot still would be shipped by December 16, 2011. The payment was made as agreed upon.

We have heard nothing from the company regarding the shipment, despite the fact that they acknowledged receipt of the payment almost 2 months ago. Today is December 29, and we sent an inquiry regarding the status of the shipment. This was the response:

Hello,

In accordance with Customer demand, our usual delivery date is 8 to 9 weeks, but indeed I promised on the invoice to ship on Dec. 16th or sooner. Unfortunately we did not preview religious holidays in December, as well as the severe weather and the closing of our Shipping Port for several days. I hope our broker can book space in container ship leaving before the 10th of January.

I wish you a Happy New Year.

It is unknown what is meant by the word “hope” for booking the space on the container ship before January 10. We hope it’s good news.

This is a demo store for testing purposes — no orders shall be fulfilled. Dismiss